11bola linkPrivacy Policy
This page describes what we collect when you use 11bola link and how we keep that data protected. When you register, deposit, or withdraw on our platform, we collect information necessary to verify your identity, process your payments, and comply with regulatory requirements. We treat your personal data with care, encrypt it during transmission, and store it securely on protected servers.
Our 11bola link platform operates across multiple service categories—football markets (Liga 1, Piala AFF, Champions League), live-dealer games, slots, and esports—all accessible from a single account. Your data flows between these services only within your account and only under your control. We do not sell your information to marketers or data brokers. We share data only with payment processors (to execute your DANA, e-wallet, mobile banking, local payment, or bank transfers) and regulatory bodies (where legally required).
Below, we explain our data collection practices, your rights, and how to contact us with privacy questions.
What Data We Collect on 11bola link
We collect several categories of data when you use 11bola link. First, we collect identity information: your full legal name, date of birth, email address, and phone number. These fields are mandatory for account creation. We verify your phone number via SMS OTP and your email via confirmation link before your account is fully active.
Second, we collect identity documents for Know Your Customer (KYC) verification. Before your first withdrawal, you provide a photograph of your government-issued ID (national ID card, passport, or equivalent). We scan and verify this document to confirm your identity and prevent fraud. We retain a copy of the scanned image in our system for compliance and dispute resolution.
Third, we collect payment information. When you deposit via DANA, e-wallet, or mobile banking, we record the transaction reference, amount, timestamp, and status. We collect your virtual account number if you use local payment, online payment, e-wallet, or mobile banking bank transfers. We do not store your full credit card number or e-wallet password—payment processors handle that security layer separately.
Fourth, we collect activity data. We log your login times, IP addresses, game sessions (which games you played, how long, game outcomes), withdrawal requests, and support interactions. This data helps us detect fraud, troubleshoot technical issues, and analyze platform usage.
- Identity Data
- Legal name, date of birth, email, phone number, government ID image.
- Payment Data
- Transaction history, payment method references (not full card / wallet credentials).
- Activity Data
- Login times, IP addresses, game play history, account settings changes.
- Communication Data
- Support emails, chat logs, and any other correspondence with 11bola link staff.
How We Use Your Data on 11bola link
We use identity data to verify your account and prevent duplicate registrations. Your name and ID confirm that you are a real person eligible to use 11bola link in your jurisdiction. We use your email and phone to send account notifications (login alerts, withdrawal confirmations, password resets) and comply with your communication preferences.
We use payment data to process deposits and withdrawals. When you request a withdrawal to local payment or your online payment virtual account, we cross-check your account details against our records to ensure the destination matches your verified identity. This prevents unauthorized transfers to third-party accounts.
We use activity data to detect fraud and abuse. If we observe unusual patterns—multiple login attempts from different countries, withdrawal requests that exceed your deposit history—we may flag the account for review or contact you for verification. We also use activity data to improve platform performance, troubleshoot bugs, and understand user preferences (which sports attract the most traffic, which games are most popular).
We do not use your data for marketing or promotional outreach unless you explicitly consent. If we send notifications about new features or seasonal events on 11bola link, you can unsubscribe at any time through your account settings.
Our commitment at 11bola link is that your data serves your account security and your gaming experience—not advertising, profiling, or sale.
Data Processors and Third Parties
We share your data with third-party processors only where necessary. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your name, account number, and transaction amount to execute deposits and withdrawals. Identity verification providers may receive your government ID image to confirm authenticity. Fraud-detection services receive your transaction patterns (anonymized where possible) to identify suspicious activity.
We include standard data-processing agreements with all third parties, requiring them to protect your data, limit use to the agreed-upon purpose, and not transfer it further without consent. Our servers may be hosted outside Indonesia; data transfers between countries occur only with encryption and within contractual safeguards compliant with standard privacy regulations.
We may disclose your data to law enforcement, regulators, or courts where legally required (e.g., a court order, regulatory investigation). We will notify you of such disclosure unless prohibited by law. We do not sell or rent your data to advertisers, data brokers, or marketers under any circumstances.
Cookies and Tracking on 11bola link
Our 11bola link platform uses cookies to maintain your session login, remember your preferences (language, theme, favourite sports), and analyze site traffic. Session cookies are temporary and deleted when you close your browser. Persistent cookies remain on your device for days or weeks to improve convenience (e.g., not requiring re-login every visit).
We do not use tracking cookies to follow you across other websites. We do not integrate third-party analytics (Google Analytics, Facebook Pixel) that would track you outside 11bola link. Our analytics are internal only and measure aggregate platform usage (how many users visited, which games were played, geographic distribution) without profiling individual users.
You can disable cookies in your browser settings, though doing so may limit 11bola link functionality (you may need to re-login frequently or lose saved preferences). We respect Do Not Track (DNT) signals and do not override your privacy choices.
Your Rights and Data Access on 11bola link
You have the right to access your personal data on 11bola link at any time. Log into your account and navigate to Settings to view your name, email, phone number, KYC status, and transaction history. You can also request a complete data export from our support team in standard formats (CSV, JSON).
You have the right to correct inaccurate data. If your name is misspelled in our system or your phone number has changed, contact our support team to update it. Some fields (like your government ID after verification) cannot be edited directly; contact support to initiate corrections.
You have the right to delete your account and associated personal data from 11bola link, subject to legal retention obligations. If your account has no outstanding balance, pending withdrawals, or regulatory holds, we can delete your profile and most personal data within 30 days of your request. We must retain transaction records for fraud prevention and legal compliance for at least three years.
You have the right to withdraw consent for optional communications. If you wish to stop receiving notifications about new 11bola link features or seasonal promotions, adjust your preferences in Settings or reply "unsubscribe" to any email notification.
Data Retention and Security
We retain your identity and payment data for as long as your account is active on 11bola link, plus three years after closure (to satisfy fraud-prevention and legal-compliance requirements). Activity logs are retained for one year. We delete cookies and temporary session data within days of your last login unless you maintain an active account.
We encrypt all data in transit using TLS (Transport Layer Security). Data at rest on our servers is encrypted using AES-256 or equivalent. We implement access controls so only authorized 11bola link staff can view personal data, and logging systems track who accessed what and when. We conduct annual security audits and maintain incident-response procedures to address any breach.
If we discover a security breach affecting your personal data, we will notify you by email within 72 hours, explain what happened, and describe steps we are taking. We will not delay notification; transparency is our priority.
Contact and Changes to This Policy
If you have questions about our privacy practices on 11bola link, wish to exercise your rights, or suspect a data breach, contact our privacy team. You can reach us through your account support channel or by email at the address listed in our Terms and Conditions. We respond to privacy requests within 14 days.
We may update this privacy policy to reflect changes in our practices, technology, or regulatory requirements. We will notify you of material changes by email or prominent notice on 11bola link at least 30 days before they take effect. Continued use of our platform after such notice constitutes acceptance of the updated policy.
Your privacy matters to us at 11bola link. Whether you follow Liga 1 markets from Jakarta, play live-dealer games from Surabaya, or withdraw via QRIS from Bandung, we protect your personal data with the same care and security standards. We keep your trust by being transparent about what we collect, clear about how we use it, and steadfast in defending it from misuse.